FAQ
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What is SHOPNASGFX?
SHOPNASGFX is your one-stop creative studio for turning ideas into high-impact visuals. From logos to full brand systems, we help businesses stand out with clean, custom design that speaks louder than words. Whether you’re just starting or rebranding, we make the process simple, fast, and professional - with visuals that will stand out!
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What services do you offer?
At SHOPNASGFX, we specialize in custom graphic design, including logos, branding, web visuals, and more. We aim to bring your vision to life with sleek, innovative designs tailored to your needs.
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How can I place an order?
to get started, simply fill out the Project Request Form. this form helps us understand your vision, timeline, and design needs. once submitted, you’ll receive a confirmation and follow-up email within 24–48 hours with next steps, pricing, and how to move forward.
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Do you offer revisions?
Yes! Each service includes close to unlimited number of revisions to ensure you’re satisfied with your design.
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How long does it take to complete a design?
Turnaround times vary based on the complexity of the project. Most designs are delivered within 7-11 business days. Expedited delivery is available for an additional fee.
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How will I receive my completed design?
All files are delivered digitally via email in formats such as PNG, JPEG, PDF (and vector if needed). Packages are delivered every Friday for “Delivery Day”.
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What payment methods do you accept?
we accept a variety of secure and convenient payment methods to make the process smooth for you:
💳 debit/credit card checkout
🧾 digital invoice (SQUARE)
🍎 Apple Pay
USDC (USD Coin) — for clients who prefer crypto payments. if you’d like to pay with USDC, let us know and we’ll provide the wallet address + confirmation steps.
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What if I need help or have questions?
You can reach out to us anytime via the contact form on our website or by email at ORDERNASGFX@GMAIL.COM . We’re here to assist with any inquiries.
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Do you offer refunds?
Refunds are considered on a case-by-case basis. If you’re unsatisfied with our work, we’ll do everything possible to resolve the issue. Service Credit may be applied for any other reason.